Poor admin results in hand over of small amount R3000

<p>Had a personal loan, one of few with absa. Every other loan paid up; which begs question why this one was handed over?</p> <p> </p> <p>I left Absa due to poor service; changed to FNB; my complaints will show why.</p> <p> </p> <p>Advised absa telephonically they need to debit from my new FNB account. After being harassed telephonically many a times, they changed my banking details. </p> <p> </p> <p>Now I get a call from attorneys, to collect. But Absa system shows that I changed my details with them... now liable for attorney fees? Hell no.</p> <p> </p> <p>absa, phone me back and sort this out. I had many loans before pf which all were paid. Why now handed over? Probably because I no longer bank with you.</p> <p> </p> <p>-awaiting your response, reverting to Ombudsman hereafter.</p>