EE
Esme E
1 reviews | Active since May 2015
01 Nov 2019, 14:21
poor absa homeloan service
Im disgusted in the service ive been getting from absa, absa will never have me as a banker ever again, due to there lazyness and staff that cant update there system i have to transfer money to my personal loan how difficult can it be to set up my debit order like it was done previously,
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Absa's replyOfficial
08 Nov 2019, 11:42Dear Esme Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour . Kind regards,Rezona Louw Group Customer Care
Absa's reply08 Nov 2019, 11:42
Official
Dear Esme Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour . Kind regards,Rezona Louw Group Customer Care