OP
OBAKENG P
1 reviews | Active since Mar 2020
01 Sept 2020, 20:25
Poor Absa customer service after being ****med
Absa has the worst customer service ever!!!
I got ****med money by online advertisers on market place on facebook who was selling headboards. I made a deposit and realized that I was being ****med. I immediately called absa for assistance. I tried different numbers of absa customer helpline but had to hold over 30 min every time I call for help. Absa’s customer service is ridiculous as their bank chargers. I need help to get my money back as I deposited the money from my account to another account. Please be usefull for once absa!!!!
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Absa's replyOfficial
02 Sept 2020, 09:35Dear Obakeng, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***0. I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply02 Sept 2020, 09:35
Official
Dear Obakeng, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***0. I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd