VZ
Vukani Z
1 reviews | Active since Dec 2018
30 Jun 2020, 20:07
Poor
Today I went into the bank and had my service activated and this evening trying to make a payment I get a service locked contact your branch,absolutely poor!!
Helpful (0)
Replies (3)0
Replies (3)
Absa's replyOfficial
01 Jul 2020, 10:02Dear Vukani Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically. Kind regards,Lebogang Masiane Group Customer Care
Absa's reply01 Jul 2020, 10:02
Official
Dear Vukani Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically. Kind regards,Lebogang Masiane Group Customer Care
VZ
Vukani Z's updateReviewer Update
03 Jul 2020, 19:15Thank you very much ABSA and Lebogang Masiane for the effort taken to resolve my issue,I am a happy client again
VZ
Vukani Z's update03 Jul 2020, 19:15
Reviewer Update
Thank you very much ABSA and Lebogang Masiane for the effort taken to resolve my issue,I am a happy client again
Absa's replyOfficial
06 Jul 2020, 11:15Dear Vukani
It is indeed pleasing to receive complimentary remarks about given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
It is indeed pleasing to receive complimentary remarks about given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Absa's reply06 Jul 2020, 11:15
Official
Dear Vukani
It is indeed pleasing to receive complimentary remarks about given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
It is indeed pleasing to receive complimentary remarks about given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management