1 reviews | Active since Jun 2017

08 Jun 2021, 13:36

Poor

They don't send me statements so that I can try to settle loan account

0
Replies (3)
Absa
Absa's reply08 Jun 2021, 14:37
Official
Dear Leandra V Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .  The reference number to your complaint is C-***3 Kind regards,Rezona Louw Group Customer Care
's update17 Sept 2021, 17:26
Reviewer Update
I want to know every month what my balance is. I have to phone them regarding statement and wasting my money.
Absa
Absa's reply20 Sept 2021, 09:54
Official
Dear Leandra V Thank you for your posting.

Please refer to our email sent to your personal email address.

Kind regards,Rezona Louw Group Customer Care