POOOOOOOOR SERVICE FROM THE NATIONAL DECEASED ESTATE AT ABSA!!!!!

POOR!!! POOR!!!! POOR!!!! We have been trying to get ABSA DECEASED ESTATE to pay out money that was in an account of my deceased family member!!! he passed away in 2020 and for the past 6 months it is EXCUSES AFTER EXCUSES!!!!! We all want this estate finalized and put to rest! BUT ABSA DOES NOT SEEM TO GIVE A **** ABOUT THIS!!!!! We have sent all required documents time after time after time and EACH TIME WE FOLLOW UP it is a new EXCUSE!!!! I WOULD LIKE TO KNOW WHO ON EARTH CAN ASSIST ME WITH A DIRECT ANSWER AS TO WHEN THE MONEY WILL BE PAID INTO THE ESTATE!!!! THIS IS THE WORSE SERVICE EVER!!!!!!! And even after I lodged a complaint I STILL AM NOT ANSWERED!!!!!