Policy number ***4

We took out Absa Idirect insurance on 2015/12/1 with the value of R123 800 monthly premium R518. The car was involved in an accident on 5/03/2015.The current market value of the car is R120 000. They say the monthly premium they charged us was incorrect as we did not give them the correct inform, we told them we had uninterrupted insurance for four years whilst according to them is only two years. We were not lying by saying that, our first insurance was with Budget Insurance in 2012 and the car was damaged beyond repair and my wife was the regular driver and i bought another car reactivated the same insurance and when we buy this car in 2013 we use the same insurance till we changed to Absa Idirect. According to them is only two years since the regular drivers of the car were different, one being and my wife. They say the correct amount that were suppose to charge us was R800, therefore they will make recalculation with I didn't have any problem till I was told they will take 41% of the current value and give us only R63 000. Which completely contradict with they contract as they promised to pay the market value of the car and any difference to us. 800X4 is 3200 not 41% of 120 000