BS
Bongiwe S

1 reviews | Active since Feb 2015

28 Aug 2017, 09:53

Policy is still deducting

I cancelled my top up policy over a month ago, i received an automated generated email that someone will call me, till today I still haven't received a call and my account was debited?

I initially did not even receive the contract for the top up cover, i am really disappointed.

0
Replies (1)
Absa
Absa's reply28 Aug 2017, 12:58
Official

Dear Customer

Thank you for brining this matter to our attention.

We sincerely apologise on any inconvenience caused.

Kindly provide our office with a id number or account number to ensure effective investigation and feedback.