Policy increment without communication
I requested for a policy schedule for my records and only to notice that the premium has increased. I called the customer service today and was forever transferred and put on-hold just to query this. Can someone from Idirect call me back as I cannot afford this new premium or at least be rejected so I can shop around for new insurance.
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Absa's replyOfficial
19 Oct 2017, 23:48Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply19 Oct 2017, 23:48
Official
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Best regards,