SS
Sunell S

1 reviews | Active since May 2012

19 Oct 2021, 18:25

Policy cancellation without consent

After a policy paid out I got a letter today dated 25 August. According to the letter I cancelled a policy and must pay penalties. I was told before once a claim paid out you can't get cover again. Now I pay for a policy that I did not cancelled. I need to take this further

0
Replies (1)
Absa
Absa's reply20 Oct 2021, 09:37
Official
Dear Sunell
 
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
 
Regards
Pravesh Bejay 

Best regards,