LM
Lesley M
1 reviews | Active since Sept 2016
13 Dec 2023, 14:15
Pointless reviewing Absa they don’t take action
I wrote a review on their benches many months ago & i had a call from their department adamant that they would take complaints seriously. Well Absa has done nothing. The benches are the exact same uncomfortable benches that cause back pain & aggression as you sit for ages waiting to be helped because absa is still stuck in the dark ages.
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Absa's replyOfficial
13 Dec 2023, 17:27Dear Lesley Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1. Kind regards,Vanessa CroweGroup Customer Care
Absa's reply13 Dec 2023, 17:27
Official
Dear Lesley Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1. Kind regards,Vanessa CroweGroup Customer Care