HN
Horst N
1 reviews | Active since Feb 2014
26 Sept 2025, 14:56
Pointless messages from ABSA
Hello stupid ABSA. I have asked and complained. I get messages saying "You have insufficient funds for this online transaction on card blah blah". Does it say what transaction? No. Anything on the app? No. Does it reflect on the account as debited and returned? No. So how do I know that a) what the transaction is and b), if it is even legit? You need to be more transparent. I can't wait to close my accounts with you.
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Replies (2)
Absa's replyOfficial
26 Sept 2025, 17:14Dear Horst Peter Niklas, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***6. RegardsMarvellus ChaukeAbsa Bank Group Customer Care
Best regards,
Absa's reply26 Sept 2025, 17:14
Official
Dear Horst Peter Niklas, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***6. RegardsMarvellus ChaukeAbsa Bank Group Customer Care
Best regards,
Absa's replyOfficial
26 Sept 2025, 17:19Dear Horst Peter Niklas,
I am reaching out regarding the message you mentioned. To assist us in investigating this matter thoroughly, could you kindly provide us with a screenshot of the message you received? Your cooperation will greatly help us in resolving the issue efficiently.
Thank you for your time and assistance. I look forward to your reply.
Best regards,
Marvellus Chauke
I am reaching out regarding the message you mentioned. To assist us in investigating this matter thoroughly, could you kindly provide us with a screenshot of the message you received? Your cooperation will greatly help us in resolving the issue efficiently.
Thank you for your time and assistance. I look forward to your reply.
Best regards,
Marvellus Chauke
Best regards,
Absa's reply26 Sept 2025, 17:19
Official
Dear Horst Peter Niklas,
I am reaching out regarding the message you mentioned. To assist us in investigating this matter thoroughly, could you kindly provide us with a screenshot of the message you received? Your cooperation will greatly help us in resolving the issue efficiently.
Thank you for your time and assistance. I look forward to your reply.
Best regards,
Marvellus Chauke
I am reaching out regarding the message you mentioned. To assist us in investigating this matter thoroughly, could you kindly provide us with a screenshot of the message you received? Your cooperation will greatly help us in resolving the issue efficiently.
Thank you for your time and assistance. I look forward to your reply.
Best regards,
Marvellus Chauke
Best regards,