PMA report submitted was not completed by the usual doctor. ref ***

My mom died on the 03 of January and I had submitted everything the banks and funeral covers wanted now this so called useless BANK called ABSA have been sending the same message to submit a form that i submitted asking about her regular doctor stalling the process on purpose.The doctor who was attending to her when she was admitted at the hospital completed the form now they came with some excuse of they want her Regular should have completed the forms.Mind you I work in Gauteng I had to fly to Eastern to do all these things now instead of calling these useless consultants keep on sending me massages requesting THESE ****** FORMS every week, these ****** idots never even actually gave me forms in the first place I had to go the in Eastern Cape to find that out ****** useless call center agents.Now that the Doctor who was attedning to her has completed the forms they are coming up with tricks delaying the forms even further.My mom is dead she is not coming back, i don't need all this stress in my life and I will also be taking my business elsewhere I cannot deal with *********** people.I cannot wait to be rid of these people....