PLUMBING : Insurance Job Incomplete.

***<br> I had a pipe leak in my garage on 3rd November 2014. I then contacted my Insurance ABSA. They send out a plumber to come fix the pipe. I was then told to pay the plumber the amount requested. I was told by the plumber that ABSA will send someone to come close theconcrete and damage that they made thru my garage. After a month I got tired of waiting and contacted the Insurance again and was told they will send someone to come close up the hole. On 21st Nov 2014 i received an SMS from ABSA that aI that Digicell will be coming to close the holes. I spoke to various Call Centre consultants and they even send out 2 contractors to come take pictures of the damage. Up untill today nobody came to fix the damage. At one stage they even told me they didnt have any contact details even thou they had my cell number, Home Telephone .. I contacted ABSA alot of times and got thru from one consultant to another. They send out 2 companies who took photos of the hole and told us that they will be sending it to ABSA for approval. They never returned. No Assessor came to have a look why the job was never completed. I am extremely upset as its now May 2015 no word from ABSA :(