PLEASE URGENTLY CLOSE MY BANK ACCOUNT
I have tried several times to close my absa account from overseas. They could not close it due to a transaction that had not gone through. I now have a letter from the business stating they received the funds and they have no need for any more payments from me. I really need to close my absa account urgently. PLEASE ASSIST. Please note you cannot call me as I am 9 hours behind you. It has to be handled via email, or you could try and call me in my time zone between 6am and 7am paciffic standard time, SA time between 3pm and 4pm in the afternoon.
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Absa's replyOfficial
30 Mar 2021, 09:47Dear Inge Humby Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***8 Kind regards, Rezona Louw Group Customer Care
Absa's reply30 Mar 2021, 09:47
Official
Dear Inge Humby Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***8 Kind regards, Rezona Louw Group Customer Care