BB
BOUWER B

1 reviews | Active since Sept 2015

08 Sept 2015, 16:31

PLEASE THINK TWICE BEFORE OPENING ABSA ACCOUNTS

I WAS FORCED TO CHANGE MY PERSONAL ACCOUNTS FROM FNB TO ABSA WHEN WE GOT A BUSINESS LOAN FOR MY WIFE'S BUSINESS THAT WE ACCEPTED. EVEN THOUGH DOUBTFUL OF THE VALIDITY OF THE REQUEST. IT TOOK THEM 3 MONTH TO CHANGE OUR DEBIT ORDERS TO ABSA EVEN THOUGH IT IS THIS \AWESOME BENEFIT"MY NEW ACCOUNT WOULD GIVE ME. APART FROM OTHER EMPTY PROMISES. IN THESE 3 MONTH WE HAD TO TRANSFER ENOUGH TO BOTH OUR FNB AND ABSA TO ENSURE THE DEBIT ORDERS DIDN'T BOUNCE. EVENTUALLY HAD TO ARRANGE A FEW DEBIT CHANGES OURSELVES"

0
Replies (1)
Absa
Absa's reply09 Sept 2015, 10:43
Official
Hello BEKKER33,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd