Please stop adding to confusion caused and help
Went into absa n1 goodwood 3Jan 2022 and spoke to ray iriebcan re:the new absa card which I can't use.Ray told me my account was handed to strauss daly Inc. some months back and my account no longer with absa.Phoned strauss daly thi morning 4Jan 2022 at 8:40am and they told me my account was handed back to absa on 31Dec2021.So runaround begins.I spend nearly 14min.on the absa *** high call volume line without any success.According to my visit to absa goodwood yesterday my absa gold account is not valid and should have been converted to a R5 savings account that wouldn't be charging such high charges because the account was handed over debt review 3 months back.So for 3 months I've been charged these fees when clearly the account should have been converted according to Ray at goodwood.I explained to Ray my home loan is still going off my cheque account by debit order on 6 of every month and her advise was not to pay anything into cheque account because money would be lost.So now I am puzzled because clearly the left and right is not communicating and poor me is left in middle to make sense of this.
Best regards,
Best regards,
Best regards,
Best regards,
Best regards,
Best regards,
