JL
James L
1 reviews | Active since Mar 2014
21 Aug 2015, 12:34
Please ring longer
On 13 July, someone saying that they are from ABSA/UBS with the number *** phoned my wife. She then gave my phone number. My phone rang. I was about to pick up when the caller dropped the call in less than 5 seconds of ringing. This *** number then phoned me on 21 July, 6 and 17 August and each time the call is dropped in less than 5 seconds. This is not the first time that I've complained about ABSA or their associates for not ringing long enough for me to pick up the phone. I am an old man. I am a bit slow. Please ring longer.
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Replies (1)Absa's replyOfficial
21 Aug 2015, 14:20Hello jelwjelw,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply21 Aug 2015, 14:20
Official
Hello jelwjelw,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
