SZ
Sinazo Z
1 reviews | Active since Sept 2023
13 Oct 2023, 13:04
Please remove the hold
I don't know how many times I've communicated with Absa and I recieved an email stating the hold has been removed but I still cant access my money. It's been a month. I don't even know why my account was locked.
Helpful (0)
Replies (2)0
Replies (2)
Absa's replyOfficial
13 Oct 2023, 16:51Dear Sinazo Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***4. Kind regards,Vanessa CroweGroup Customer Care
Best regards,
Absa's reply13 Oct 2023, 16:51
Official
Dear Sinazo Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***4. Kind regards,Vanessa CroweGroup Customer Care
Best regards,
Absa's replyOfficial
18 Oct 2023, 15:26Dear Sinazo
With regards to reference number C-***4.
***** At Absa has tried to reach you telephonically to assist with the query raised regarding the hold on your Internet banking, however not successfu. They have also sent you emails requesting a convenient time to call you.
I have also tried calling you.
Please contact the Absa ***** Hotline on ***to be authenticated to reinstate your internet banking services.
I will be sending you an email to close our file herein. Kind regards,Vanessa CroweGroup Customer Care
With regards to reference number C-***4.
***** At Absa has tried to reach you telephonically to assist with the query raised regarding the hold on your Internet banking, however not successfu. They have also sent you emails requesting a convenient time to call you.
I have also tried calling you.
Please contact the Absa ***** Hotline on ***to be authenticated to reinstate your internet banking services.
I will be sending you an email to close our file herein. Kind regards,Vanessa CroweGroup Customer Care
Best regards,
Absa's reply18 Oct 2023, 15:26
Official
Dear Sinazo
With regards to reference number C-***4.
***** At Absa has tried to reach you telephonically to assist with the query raised regarding the hold on your Internet banking, however not successfu. They have also sent you emails requesting a convenient time to call you.
I have also tried calling you.
Please contact the Absa ***** Hotline on ***to be authenticated to reinstate your internet banking services.
I will be sending you an email to close our file herein. Kind regards,Vanessa CroweGroup Customer Care
With regards to reference number C-***4.
***** At Absa has tried to reach you telephonically to assist with the query raised regarding the hold on your Internet banking, however not successfu. They have also sent you emails requesting a convenient time to call you.
I have also tried calling you.
Please contact the Absa ***** Hotline on ***to be authenticated to reinstate your internet banking services.
I will be sending you an email to close our file herein. Kind regards,Vanessa CroweGroup Customer Care
Best regards,