KA
Kippie A
1 reviews | Active since Jul 2013
31 Dec 2019, 03:03
PLEASE LIFT THE BAR, ABSA!!
Currently I am in Australia and in need of bank statements of 24 months ago. A lady of t call centre confirmed that I will be able to access it through ABSA online banking........."just search for t archives link" she said...
I COULD NOT FIND IT!
PLEASE consider a service like this.... We need this URGENTLY......>>>>ACCESS TO STATEMENTS OF 36 MONTHS AGO.....
...ABSA...ARE THE CALL CENTRES STAFF REALLY WELL IN FORMED ABOUT ABSA?....NOT HELPFUL AT ALL....
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Absa's replyOfficial
31 Dec 2019, 13:37Dear Kippie Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback via email or making contact with you telephonically within the next hour . I look forward to being of service to you Daphne
Absa's reply31 Dec 2019, 13:37
Official
Dear Kippie Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback via email or making contact with you telephonically within the next hour . I look forward to being of service to you Daphne