MK
Michelle K

1 reviews | Active since Jun 2014

26 Apr 2017, 09:35

Please intervene!

<p>Hi, I have a problem with the company Amazing Vouchers. They have been deducting money from my account for more than a year. I have spoken to them numerous times and explained that I am not interested in their vouchers, nor have I used any of the vouchers offered since it was not so amazing as promised. However they still keep on deducting and not only at unpredictable times (when there is no money in my account) of the month, but also under different names. Is it possible to put a stop on these deductions? This is not only a problem I am experiencing, but numerous people have complaint about these people and have written online compliants about their experiences. If this continues, I am going to have to change my bank, since I dont see any other option. Please help!!!</p>

0
Replies (3)
Absa
Absa's reply26 Apr 2017, 10:56
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Best regards,

MK
Michelle K's update26 Apr 2017, 13:23
Reviewer Update

Dear Ntabiseng

Please send me a e-mail adress where I can send my information.

Kind Regards

Michelle

Absa
Absa's reply28 Apr 2017, 10:53
Official

Dear Customer

I am not at work however you can use the private reply for your account number.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Best regards,