Hellopeter
Share Your Experience
ZN
Zintle N

1 reviews | Active since Nov 2013

21 Jan 2021, 11:20

Please help

Hi Absa, After stopping using Absa for my salary i decided to go back. Now I am admitted in a clinic and my salary will be in on Monday. I forgot my online banking pin and I need to transact online on Monday and will only be discharged in 21 days . The Doctor is wiling to write a letter for me. Please assist me over the phone with more security questions.. I am unable to go out of the clinic. My number is ***Or you can send a banker here to the clinic as I have my ID and card here.

0
Replies (2)
Absa
Absa's reply21 Jan 2021, 15:10
Official
Dear Zintle, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***8   . I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information.   Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd 

Best regards,

Absa
Absa's reply21 Jan 2021, 15:10
Official
Dear Zintle, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***8   . I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information.   Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd 

Best regards,