TP
Thulane P

1 reviews | Active since Oct 2024

18 Oct 2024, 13:22

Please help

Good day

I have a problem I'm under debt review i emailed restructure department email to say i want them to explain to me what am i paying because i pay R4600 but on their statement it shows that I'm paying R2568 this one was for September for August it was R 1777 my question is where the other money goes?

I emailed also debt review department for absa still waiting for response i can not pay something i don't know it seems like i will pay until i go to pension

0
Replies (3)
Absa
Absa's reply18 Oct 2024, 14:54
Official
Dear Thulane Patrick Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number to your complaint is C-***3. Kind regards,Group Customer CareRezona Louw
TP
Thulane P's update18 Oct 2024, 15:30
Reviewer Update
Good day

Thank you for your response please help because i cannot pay something that I'm not happy especially on payment.

I just want to be sure what am i paying because the installment I'm paying I don't see any difference,on my car installment Corsa utility 1.4 2012.

I noticed this because I'm paying for the bakkie only that's why i want answers then i will decide what to do.

Kind Regards
TP Ntsuntsha
Absa
Absa's reply18 Oct 2024, 16:14
Official
Dear Thulane Patrick Thank you for your posting.

Please refer to our email sent to your email address. Kind regards,Group Customer CareRezona Louw