Please give me whats mine

I saved little funds at Absa, this was done over the phone after being misled by one of their reps telling me that whenever i need my money I just need to phone in and they will make my funds available, now its a different story. Some tell me to wait 30 days some say 6 months. What the **** must I do to get my money. All i want is my money back, all of it I dont care who does what, I just want whats rightfully mine and I will be closing all my accounts with Absa, such a pathetic racial bank. What can you expect anyway from a British owned entity, so disturbed by this....