1 reviews | Active since May 2016

17 May 2016, 13:47

PLEASE give me a new small business banker

<p>All i want to know is why my account is blocked, it has been blocked minimum 4 times this year already, apparently for FICA reasons. FICA documents i sent in September last year. there is no communication from my small business banker. i send up to two emails weekly with no response, or try call and never get hold of her. all i want is a new account manager that can tell me why my account is being blocked, and COMMUNICATE with me. The only time i get results is when i write a complaint here.</p>

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Replies (1)
Absa
Absa's reply18 May 2016, 09:30
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd