Please Fix this Nonsense!

I revived a 10 digit number and a Pin number to withdraw a money send on 13 Feb 2019 at an ABSA ATM 3rd floor in Rosebank Mall. The famous ERror 55 , contact the Branch. I never got the cash but Senders Account was Debited. Sender goes to ABSA branch to query as I did not get the money from the machine. Sender gets told...No the person withdrew the cash already. Error 55 took the cash Not Me. Please call me ********** 384 so I can Rebuke you. Please go to the Rosebank Mall check the ATM's activities for that day and tell me what do you Find. Otherwise to me some one or your poor pathetic software is *****ing customers monies. Highly annoyed at this stage!