WK
Winona K

1 reviews | Active since Nov 2012

20 Aug 2015, 11:09

Please fix SureCheck

I know you received a report about this yesterday, but I want to second the request for SureCheck to be fixed.<br> <br> I tried to send a once-off payment a few minutes ago, but was unable to do so. After sending a SureCheck request, my phone lit up, but nothing else happened. <br> <br> Please consider more thorough beta-testing of this system and any future technology - preferably before rolling it out to your customers.<br> <br>

0
Replies (1)
Absa
Absa's reply20 Aug 2015, 13:20
Official
Hello JuneZero,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

Best regards,