KB
KENNETH B
1 reviews | Active since Mar 2009
01 Sept 2021, 23:02
PLEASE DELETE THIS DEBIT ORDER
I don't know how many times must I complain about Absa debiting my account for a will that I cancelled long time ago. I would like them to check their records and see if it is the 1st time I am complaining. Can this be permanently deleted because I have better things to do than to complain about the same matter every year. I hope I will not be charged because of the reversal.
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Replies (3)0
Replies (3)
Absa's replyOfficial
02 Sept 2021, 09:29Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***9. I will review and provide you with my specific contact details as well as an expected timeframe for further update/ feedback via email or contacting you telephonically within four hours. Looking forward to being of service to you. Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
Best regards,
Absa's reply02 Sept 2021, 09:29
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***9. I will review and provide you with my specific contact details as well as an expected timeframe for further update/ feedback via email or contacting you telephonically within four hours. Looking forward to being of service to you. Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
Best regards,
KB
KENNETH B's updateReviewer Update
08 Sept 2021, 09:12I am still waiting for Absa to respond.
KB
KENNETH B's update08 Sept 2021, 09:12
Reviewer Update
I am still waiting for Absa to respond.
Absa's replyOfficial
08 Sept 2021, 10:20Good day
Please check your emails for the date.
Please check your emails for the date.
Best regards,
Absa's reply08 Sept 2021, 10:20
Official
Good day
Please check your emails for the date.
Please check your emails for the date.
Best regards,