Please close cheque account

Item: Absa
Rating: 1
Author: anne M

Good day,

I've sent numerous emails to your bank requesting that they kindly please close my cheque account. I am not comfortable with walking into the bank due to the Pandemic and underlying health issues.

Helpful (0)

Replies (3)

Absa's replyOfficial

18 Jun 2020, 12:37

Dear Anne Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care

Best regards,

Absa's reply18 Jun 2020, 12:37

Official

Best regards,

anne M's updateReviewer Update

18 Jun 2020, 13:15

Thank you so much for your response.
The Cheque account number *** . Thank you

anne M's update18 Jun 2020, 13:15

Reviewer Update

Thank you so much for your response.
The Cheque account number *** . Thank you

anne M's updateReviewer Update

19 Jun 2020, 16:32

Good day,
Could you kindly please send me a letter of confirmation that this cheque account has been cancelled.
Kind regardsAnne

anne M's update19 Jun 2020, 16:32

Reviewer Update

Good day,
Could you kindly please send me a letter of confirmation that this cheque account has been cancelled.
Kind regardsAnne