please assist

first of all i have being banking with ABSA for yes. recently i opened a cheque account and they told me that my internet banking is free and cell banking which was a lie. i pay for cell banking. then they register the wrong ID number on my cheque account. i went into the bank so many times and wasting my time and my petrol to drive up and down for this ****. then i find out my internet banking does not work i went to the bank they re set it and yet its still not working so i dont know what the **** is going on. next i get a E statment from the bank and have to put my ID in as a password and yet i have the wrong dam ID number registered to this account. next i managed to open my statment and it shows me the wrong balance on my debit orders my debit orders total up to R3023.18 and the bank took R3500.00 not sure where the hell that amount came from and when i went to the bank they cant answer me at all