Please advise if you no longer require my banking.

been up and down absa bank trying to understand how i can fix the mess they created. 3 months ago I Went into an absa bank branch in Ranburg to find a solution top the many unauthorized debit orders on my account. the gentlemen who assisted me said that the best solution would be to open another cheque account and close the one I was using at the time so that I can authorize all my debit orders. Fast forward three months after endless hours at your branchesI have to cheque accounts for which I am billed monthly for both and still have unauthorised debits on the old cheque account which no go unpaid because I have moved all my funds from that old account to the new one.. I have been advised that they are unable to close the account. I am heavily pregnant and so tired of constantly visiting your branches.Please note i need this sorted with the greatest of urgency because I cannot have a million unpaid debit orders that i did not authorize and be paying major bank fees for this purpose. Your urgent response is needed for this or please advise if i should take my banking elsewhere.