1 reviews | Active since Mar 2016
Platinum Credit Card Limit
A year ago my credit card was upgraded from Gold to Platinum, my credit limit wasn't increased to what it should be for a Platinum client, it stayed on a limit of R10 000. When I tried to increase it a year ago <br> it was declined due to my payment history on my ITC. I have disputed everything with Trans Union and the outcome was successful and everything was removed, however when trying to apply for a limit increase again, yet again it was declined due to affordability! This I find unacceptable as I have more than R10 000 left of my salary every month. I also do not have any other debts.! Furthermore would I like to say that I am a platinum credit card holder but do not benefit anything out of it, my limit is still the same as of a Gold client, the conducting of both my Cheque and credit card account is excellent, I have never been in arrears nor have I had returned debit orders. I have submitted a application again via email [Email Removed] after the branch told me it was declined. I need your urgent attention with regards to this, the way I am feeling now is to take my business away!<br> <br> <br> <br> <br> .<br> <br> <br> <br> <br> I<br> <br> <br>
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
