1 reviews | Active since May 2011
Platinum account means NOTHING!
So ABSA in their wisdom have seen it fit to change from Priority Pass to DragonPass. Some idiot should be fired for this decision! You can't register on DragonPass with an e-mail address ending in [URL Removed]<br> How ridiculous is that for a SOUTH AFRICAN BANK! To partner with a company that can not accept any e-mail address ending with [URL Removed] Been trying to register since November. Excuse after excuse from DragonPass - and obviously no interest from ABSA to resolve this matter - they just take the money every month - and happily leave their customers frustrated. In fact, surely ABSA should re-register all their existing clients onto Dragonpass as we did not ASK for the change, so why should we have to go to so much trouble to access a service that was working perfectly well with Priority Pass. Completely ridiculous! Time to start shopping around for another bank!
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
