JM
Jean M

1 reviews | Active since Mar 2017

04 Apr 2017, 15:34

Platimum line mad weak

<p>The average holding time is 20 mins.. my credit card was meant to be activated 48h after receipt of the card. the call is recorded...now i am told it will take 5 days. why give me a card to hold for 2 weeks before I can use it? this is ridiculous..I am actually irritated...Y'all are like the MTN of banking....It's really like an abusive relationship. same nonsense happened when I opened my current account with you. I really don't know why I am staying. Perhaps because you are all just as bad.</p>

0
Replies (1)
Absa
Absa's reply05 Apr 2017, 09:04
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd