Planning on bus banking with ABSA? Think again.

It took ABSA 10 days to open a business bank account. No overdrafts or credit cards. Just a simple bank account. <br> <br> How it happened<br> <br> 1. We went on the Monday but were told we had to come back the next day because they HAVE to make an appointment with head office which they can't do at the moment because the phones does not work (cells phones, internet?? Which era do we live in?)<br> <br> 2. The next day we returned. It took 1h45m to sign all the forms. The information was repetitive. Whilst we were waiting for forms to be printed the ABSA consultant thought it was a good time to catch up on his e-mails.<br> <br> 3. After 3 days passed and we have had no news, we called. The ABSA consultant who helped us is off sick. We speak to somebody else. <br> <br> 4. Next day we call again. \Oh""; we were hoping you would call us!!!!<br> <br> 5. Another branch visit to pick up the bank letter confirmation (which I thought could have been couriered to us). <br> <br> The whole process is inefficient and cumbersome. For all the effort we made;I was expecting a \""thank you for choosing ABSA\"". What a joke!!"""