Placing limits on IIP is fine...IF YOU DIDN'T get further authorisation after requesting an IIP

I like that you didn't take half an hour to answer my call on Monday afternoon. I don't like that you basically **** to me on said call.. Based on information received by you, namely, that I can transfer any amount of my money to any other bank(it may take up to 2 hours to reflect in the other account) for a R65 fee, regardless of the magnitude, 24/7(remember, "all calls are recorded" so this statement is verifiable), I decided to attempt to make an IIP of a really large sum via your app(my daily/monthly limits allowed it). Many failed attempts, citing either a loss of network or simply a "FAILED" message, I call you again, and THEN you advise that I have to now make up to FOUR IIP transactions (@ R65 a pop) due to it being after 3pm. ***?!? I WANT a refund R130 of those fees, fees which I would not have attracted, as I would've waited a day, had you not misinformed me mere minutes before I needed to transfer the funds.. Full disclosure, The ONLY reason why I wanted to do an IIP, is because at the time, I didn't feel like closing my ABSA accounts, but mark my words.. if you do not refund me the above-mentioned (only the additional) fee charges that I incurred due to YOUR misinformation, I WILL have no option but to close my accounts with you and take all my money elsewhere #ChangeMyMind