LW
Lyn W

1 reviews | Active since Nov 2009

04 May 2015, 10:20

Phone ringing for a week nobody there.

Foreign payment received and I have to call within 30 days - I have been phoning every day now since 24th April and nobody is picking up to verify funds and to put the money through. Today I received an URGENT sms from ABSA 2nd request to call but when I call I am put on hold for 20 minutes - Please can ABSA make an agent available to put the funds through.

0
Replies (1)
Absa
Absa's reply05 May 2015, 11:10
Official
Hello Lyn Ward,

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards


Daphne Le Grange

Group Customer Care

Absa Bank Ltd