LP
Louis P

1 reviews | Active since May 2012

23 Aug 2016, 15:56

Personal online loans

<p>We app**** for a personal, never completed the loan but was provisionaly approved on providing documentation for the finalazation. Never finished the loan application. The loan was created by ABSA, we never received the loan and the loan started decucting from itself and now they want us to pay for the loan we have not even received. Got a sms from their collections department today, we phoned and after 51 minutes with no avail and now we need to log a complaint on a loan we did not recieve for arrears that we need to pay on this loan.... </p> <p> </p> <p>Ha ha ABSA...trying to get money from us after we canceled this application on 2015/11/11 at 9:00 spoke to NATASHA/SAMANTHA ref. ********** 70. We recieved an SMS stating that this has been withdrawn but guess what the loan is stil running.. almost a year later for something we did not receive or even finalized...GREAT WORK....Now thats a bank that wil try and ****** money form you for something you did not receive... :(</p>

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Replies (1)
Absa
Absa's reply24 Aug 2016, 13:08
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

Best regards,