Personal Loans - bad customer service

Item: Absa
Rating: 2
Author: Linda V

I app**** for a personal loan 7 days ago which were approved on the day of application. No pay-out after 7 days. Call Centre staff promises call backs but nothing happens. Very unhappy - been a client since I started work in the 70s.

Helpful (0)

Replies (1)

Absa's replyOfficial

12 Oct 2017, 06:58

Dear Customer.

Thank you for bringing this matter to our attention.

Please will you provide me with your ID or Account number to enable me to log a formal complaint for you, this information can be sent via private message.

Regards

Claudette

Absa's reply12 Oct 2017, 06:58

Official

Dear Customer.

Thank you for bringing this matter to our attention.

Please will you provide me with your ID or Account number to enable me to log a formal complaint for you, this information can be sent via private message.

Regards

Claudette