SS
Sphamandla S
1 reviews | Active since Mar 2023
20 Jun 2024, 19:56
Personal Loan Settlement Letter Request
Kindly email me my personal loan settlement letter, effective 1 July 2024. I am being given the runaround on emails and I cannot call the landline as I am out of the country.
Helpful (0)
Replies (3)0
Replies (3)
Absa's replyOfficial
21 Jun 2024, 08:19Dear Sphamandla Stengile Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***2. Kind regards,Group Customer CareRezona Louw
Best regards,
Absa's reply21 Jun 2024, 08:19
Official
Dear Sphamandla Stengile Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***2. Kind regards,Group Customer CareRezona Louw
Best regards,
SS
Sphamandla S's updateReviewer Update
24 Jun 2024, 05:36Hi Rezona,
I hereby confirm that I have received your email. In light of the details you’ve shared on email regarding the future dating, kindly email the settlement quotation as at 24 June 2024 so that I can close facility immediately.
As previously communicated, I am currently overseas. As such, I cannot call South Africa phone numbers without exorbitant charges.
I hereby confirm that I have received your email. In light of the details you’ve shared on email regarding the future dating, kindly email the settlement quotation as at 24 June 2024 so that I can close facility immediately.
As previously communicated, I am currently overseas. As such, I cannot call South Africa phone numbers without exorbitant charges.
SS
Sphamandla S's update24 Jun 2024, 05:36
Reviewer Update
Hi Rezona,
I hereby confirm that I have received your email. In light of the details you’ve shared on email regarding the future dating, kindly email the settlement quotation as at 24 June 2024 so that I can close facility immediately.
As previously communicated, I am currently overseas. As such, I cannot call South Africa phone numbers without exorbitant charges.
I hereby confirm that I have received your email. In light of the details you’ve shared on email regarding the future dating, kindly email the settlement quotation as at 24 June 2024 so that I can close facility immediately.
As previously communicated, I am currently overseas. As such, I cannot call South Africa phone numbers without exorbitant charges.
Absa's replyOfficial
24 Jun 2024, 10:17Dear Sphamandla Stengile Thank you for your posting. Kind regards,Group Customer CareRezona Louw
Best regards,
Absa's reply24 Jun 2024, 10:17
Official
Dear Sphamandla Stengile Thank you for your posting. Kind regards,Group Customer CareRezona Louw
Best regards,