PERSONAL LOAN NO RESPONE

Good Day,<br> <br> I app**** for a personal loan via absa online banking on Monday 09/11/2015, I got an e-mail stating that I need to send through my ID, Proof of Residence, and my latest payslip which I did so IMMEDIATELY! I got another automated e-mail back stating that a call centre agent will be in contact with me shortly. It is now Friday and nothing? No communication, no phone call, no e-mail nothing?<br> <br> My reference number is : ***<br> <br> Just would like feedback thats all. <br> <br>