LP
Leandra P

1 reviews | Active since Mar 2017

03 Mar 2017, 14:03

Personal loan in recovery

<p>I have a personal loan account with ABSA that was handed over to RL Daly. I have an payment arrangement on this account with RL Daly. Today i phoned to find out why my balance is not going down as i have been paying every month. RL Daly informed me that ABSA is no longer a client under them. Now i am struggleing to find out who deals with this account. I went to ABSA Century City to get bank statements on this loan account - it shows that the balance has been written off before it was handed over so they cannot give me any more detail on who deals with this account now??? I am trying to rectify my credit score but i cant even find out who deals with this account - ABSA please contact me urgently ********** . </p>

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Replies (1)
Absa
Absa's reply03 Mar 2017, 15:34
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd