Personal Loan Failure!

I have been with this bank for years! Absolutely horrible. I just received an email statement for my 60k loan I took out 5 months ago, in the statement it says I still owe R85k????? I checked my transaction history and found that I had been paying by debit order at the end of each month since taking the loan. The math does not add up! Clearly someone at ABSA has not done there job!

And don't even try calling there loans number! What a waste of time. I have sent an email and I intend to harass them until this is rectified.