WD
William D
1 reviews | Active since Jul 2018
06 Nov 2019, 09:12
Personal Loan debit order date nightmare
Can you please change my Debit order date for my personal loan to the 31st of each month. I have emailed you for the past 3 months and no one has changed it.
I can't keep looking for money to pay the 25th. My new salary date is the last day of the month.
Please don't call me me just change the debit order date and send confirmation.
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Absa's replyOfficial
06 Nov 2019, 10:56Dear Kevian, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will be in touch within the next hour to provide you with my specific contact details as well as your unique complaint reference number together with a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply06 Nov 2019, 10:56
Official
Dear Kevian, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will be in touch within the next hour to provide you with my specific contact details as well as your unique complaint reference number together with a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd