Personal Loan being declined

This morning at about 09:00 on 2015/03/03 I tried to do an online Loan application. I knew this was going to become a problem as soon as I realised that my salary is deposited every month into my FNB account and my existing loan gets deducted monthly from that account. At the end of the application process, the system informed me that it can't process my application and subsequently my application was declined.<br> <br> I contacted the Loans call centre to speak to an actual person at 14:30. The agent informed me that my loan was declined due to \unsatisfactory conduct"of the payment on my current loan. <br> <br> This is surprising news to me! Not once have I missed any payment on my current loan with Absa. In fact"