RR
Raeez R
1 reviews | Active since Oct 2015
08 Jan 2021, 14:50
Personal loan
I had struggled to get a paid up letter in regard to my ABSA personal loan which i settled in July 2019, finally I received the letter in Nov 2020 after going through hello Peter ABSA had failed once again to update the credit bureau. I now had to phone the bureau directly and have to wait for a month before I can apply for credit to update their records. I am really disappointed with ABSA as i have really been messed around by them.
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Absa's replyOfficial
08 Jan 2021, 15:39Dear Raeez, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***5 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply08 Jan 2021, 15:39
Official
Dear Raeez, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***5 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd