Personal Loan Application

I urgently needed to top up my current personal loan with R 3 000,00 ONLY . <br> <br> I was told it takes 24-48 hours, I have emailed the documents immediately on 1 July 2015 at 11:38, every time I call I get the same answer \Lusedi"will call me with the result. One of ABSA's agents was also rude to me because I was enquiring about the status of the application. I did the application over the phone(Personal loans- ***option 2) Today is the 7th of July 2015 and I am still waiting for ABSA's reply on the outcome of my application. <br> <br> If if this is the service I get after being a client for nearly 30 years"