CS
Chrissie S
1 reviews | Active since Nov 2019
01 Sept 2020, 11:13
Personal loan
My personal loab account was handed over to lawyers and i made payments arrangements with the lawyers which i have been paing for alnost a year now every month but absa is also debiting on my account and it's making arreas every month because the debit order bounce when i call absa they say they can't help me my account has been handed over so why am i having two debit orders then. One from absa which is bouncing and making arreas and one from lawyers which i made an arrangement and am paying.
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Absa's replyOfficial
02 Sept 2020, 09:43 Dear Chrissie Sebatana Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***4. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards, Daphne Le Grange Group Customer Care
Absa's reply02 Sept 2020, 09:43
Official
Dear Chrissie Sebatana Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***4. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards, Daphne Le Grange Group Customer Care