Personal Loan

I app**** for a loan telephonically through a consultant on 12 Nov 2019 in the morning, my application was approved and got an SMS to confirm this. Then I was requested to send my payslips to *** which I immediately did and got confirmation with ref number: C-***7. I was then told that a consultant will call me to finalise the application, as I type this message, I AM STILL WAITING. I spoke to three different consultants who said that they have sent the person dealing with my application an e-mail to call me back, STILL NOTHING. With the technology of today, does it take more than a day to finalise and pay a loan??? may I add that I am a new ABSA client and thus not impressed at all with the level of service that I am getting. I app**** for this loan for car repairs, my car is at the workshop and accumulating storage costs each day and I am unable to my daily work functions as I need a car, so this request is rather urgent.