SS
Seremani S
1 reviews | Active since Aug 2020
03 Aug 2020, 12:47
Personal loan
I would like to lodge a complaint with Absa Bank regarding my personal loan. They continued debiting my account to a staggering plus R8000 and when I closed the debit order was expecting to be refunded immediately but I have been calling their Collection department and no one is picking my calls and I don't know why this is happening
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Absa's replyOfficial
03 Aug 2020, 16:19Dear Seremani
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Absa's reply03 Aug 2020, 16:19
Official
Dear Seremani
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management